Frequently Asked Questions
Everything you need to know about your Croozer performance gear.
What is the standard shipping time for orders?
We offer expedited shipping for all sports gear. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
Can I return equipment if it doesn't fit correctly?
Yes, we offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund or exchange.
How do I determine the right size for my apparel?
Each product page features a detailed 'Size Guide' button. We recommend measuring your dimensions and comparing them to our chart to ensure optimal performance and fit.
Are Croozer products covered by a warranty?
All our premium equipment comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer professional team or bulk discounts?
Absolutely. For bulk orders or team outfitting, please contact our sales department at [email protected] for specialized pricing and customization options.